Flexora Terms of Service

Welcome to Flexora. These Terms of Service govern your use of our website and your purchase of products from us.

By accessing our website or placing an order, you agree to these Terms.

1. About Flexora

Flexora is an online brand offering wellness and supplement products.

2. Eligibility and Use of Our Website

By using our website or placing an order, you confirm that you are legally capable of entering into a binding agreement.

You agree not to use our website for any unlawful purpose or in any way that may interfere with the security, operation or functionality of our website.

3. Product Information

We aim to provide accurate descriptions, images and information about our products. However, packaging, labels, colours and other product details may vary slightly from images displayed on our website.

We reserve the right to correct errors, inaccuracies or omissions relating to product descriptions, pricing, promotions or availability.

4. Supplement Disclaimer

Flexora products are intended to support general wellness and should be used only as directed on the product label.

Our products are not intended to diagnose, treat, cure or prevent any disease unless specifically stated and legally permitted.

Individual results may vary depending on a variety of factors, including lifestyle, diet and individual circumstances.

The information provided on our website, advertisements, emails or social media is for general informational purposes and should not be considered medical advice.

If you are pregnant, breastfeeding, taking medication, have a medical condition, are under medical supervision, or have concerns about whether a supplement is appropriate for you, please consult an appropriately qualified healthcare professional before using the product.

Do not exceed the recommended dosage.

5. Orders and Acceptance

Submitting an order through our website constitutes an offer to purchase the selected products.

We reserve the right to accept, decline or cancel an order where reasonably necessary, including where:

• A product is unavailable;
• There is an obvious pricing or product information error;
• Payment cannot be authorised or processed;
• We reasonably suspect fraudulent or unauthorised activity; or
• We are unable to fulfil the order.

If payment has already been collected for an order that we are unable to fulfil, an appropriate refund will be arranged.

6. Pricing and Payments

All prices are displayed in South African Rand (ZAR) unless otherwise stated.

We reserve the right to update prices, promotions and product availability at any time before an order is accepted.

Payment must be successfully processed before an order is prepared or dispatched.

7. Shipping and Delivery

Delivery estimates are provided in our Shipping Policy and are estimates only unless otherwise expressly stated.

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to courier operations, supplier processing, weather, public holidays, incorrect delivery information or other circumstances beyond our reasonable control.

8. Returns and Refunds

Our Refund & Returns Policy forms part of these Terms of Service.

Because Flexora products are consumable supplements, opened or used products may not be eligible for return for health and safety reasons, except where applicable law provides otherwise.

9. Intellectual Property

All content on the Flexora website, including our branding, logos, text, graphics, images, videos and other materials, is owned by or licensed to Flexora and may not be copied, reproduced or used without permission.

10. Reviews and Customer Content

If you submit a review, testimonial, photograph or other content to Flexora, you grant us a non-exclusive right to use, reproduce and display that content for marketing and business purposes, subject to applicable law and any permissions required.

You are responsible for ensuring that any content you submit is accurate and does not infringe the rights of another person.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Flexora will not be liable for indirect, incidental, special or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.

12. Changes to These Terms

We may update these Terms of Service from time to time. The updated version will be posted on our website with a revised "Last Updated" date.

13. Governing Law

These Terms are governed by the applicable laws of the Republic of South Africa.

Any consumer rights available under applicable legislation remain unaffected by these Terms.